Hello! My name is Courtney Jensen, I am currently a Team Lead with Delta Air Lines in the Reservations Department in Tampa Bay, Florida! My interest in the aviation industry began when I started with Delta in 2019, I was privileged to know the history of Delta, the importance of each position we have in the industry and how big of a role we play in everything we do. We work in frontline, directly with the passengers and we receive all of feedback and complaints. We work with pre-trip support, trip changes, day of travel, and any post trip questions, concerns, or comments.
I was born in Siberia, Russia and my sisters and I grew up in poverty and were adopted out of the orphanage. During my time in Russia- I didn’t know of God and never heard of who He is, but I felt protected and looking back, He was most definitely keeping an eye on me and my siblings. We were blessed to be adopted into a Christian family. We would attend Sunday mornings and Wednesday nights for Youth Group. Since my early days in church, I knew I wanted to be a follower of Jesus. I accepted Jesus as my Lord shortly after I attended one of the services at my church. It was my goal to share his Word with everyone I knew, and I really did with anyone I encountered. (I thought I knew Him here)
It wasn’t until after high school, I spent one year in Argentina at Word of Life Institute that changed my walk and my relationship with Jesus. I was in another country, away from family and friends, didn’t know the language, culture, nor anyone that was there. It was just me and God. I was able to completely lean on Him and His strength. That year, I spent so much time with Him, I got to see Jesus in a different light. (I thought I knew Him here)
After I spent a year in Argentina, I received a scholarship to play soccer at Southeastern University in Lakeland, FL. I was not a good steward of my time and got too distracted by many things. I got pregnant by my then boyfriend and because it is a Christian University, there was zero tolerance for sex, drugs, and rock n roll. Just kidding – there was zero tolerance for sex, drugs, and alcohol. We decided not to get married just for the baby and I was not able to keep scholarship. Having a baby out of wedlock was hard, for obvious reasons but especially growing up in a Christian household, going to a Christian College, professing His name, and I really thought I knew God then and I should have known better.
Little did I know, how much of a blessing it was to have my baby boy, Jax. I see Jesus in him every day. I am constantly learning, I am constantly being reminded of God’s grace, His chase for me, His purity, His curiosity for me, and my need for Him. The meaning of Jax is God has been gracious.
Although I was surrounded by amazing and God-fearing people, I almost (don’t want to admit) carried their faith as mine. I thought faith can be passed down; like a family heirloom, I really thought because I was surrounded by Christians, I am all good to go. But God kept separating me, setting me apart so I can fully lean into Him without holding on to others faith as mine. In 2022, I completely leaned on God when I was lost, I told him I will not let Him go until I feel his presence because I was so far away from Him. Just like when Jacob ran away for YEARS, then he wrestled with an angel, and he said, “I will not let go until you bless me.” Jacob didn’t let go of that wrestling match until he knew he was going to be blessed, he knew that he had to hold on to Him. He choose to hold on to Him even when he was separated, when he was limping, when he was alone. Jacob chose to hold on and so will I. My vision in serving Him in the days to come, is to show His love and His grace to others just like He has shown it to me.
1 Corinthians 4:21 – “Which do you choose? Should I come with punishment and scolding, or should I come with quiet love and gentleness?”
